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As software customers become better informed through their own online research, sellers must adapt their sales practices to engage with them at the right time and with the right insights to deliver value. By adopting a relationship sales approach that encompasses social listening, customer research, and innovative technology, the Inside Sales team at Microsoft has undergone a digital transformation that drives better interactions and establishes a model from which both partners and customers benefit.
Microsoft Teams continues to invest in experiences that will make it easier for teams to communicate and collaborate. This article by Jared Spataro, Corporate Vice President for Microsoft 365, informs how new capabilities reflect commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers.
The latest features include new integration between Teams and RealWear head-mounted devices, real-time noise suppression during meetings, booking apps, pop out chats, the raise hand feature, and more
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Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.
This infographic displays stats on how Microsoft Teams reduces the total number of meetings as well as their duration from improved collaboration and information sharing.
This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging with the whole buying committee. It also notes that success is all about scale and cross-platform is key.
When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work.