Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.
This infographic displays stats on how Microsoft Teams reduces the total number of meetings as well as their duration from improved collaboration and information sharing.
This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging with the whole buying committee. It also notes that success is all about scale and cross-platform is key.
When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work.
Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization’s customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform.
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This infographic outlines how you can stay in touch with the hub for
teamwork in Office 365. With Microsoft Teams you can connect, collaborate, and come together securely by meeting with your peers and getting work done anywhere – even remotely.